1. Digital Product Refunds

Due to the nature of digital goods (such as templates and files), all sales are final and non-refundable. This policy exists because digital products are delivered instantly and cannot be returned or revoked. That said, we understand that issues can happen. Refund requests may be considered on a case-by-case basis under the following circumstances:

• You accidentally purchased the same product more than once

• You’re experiencing a technical issue that we’re unable to resolve.

• The product is materially different from its description or preview

All refund requests must be submitted within 7 days of purchase.

2. How to Request a Refund

To submit a refund request, please email support@michaelmoya.com with the following information:

• Your order number

• A brief explanation of the issue

• Any relevant screenshots or context

All requests are reviewed carefully. We aim to respond within 3 business days.

3. Policy Changes

We may update this policy from time to time to reflect changes in our products or services. Any updates will be posted on this page.